Support
Bugs, questions, and feature requests — here is the fastest path to a human.
General support, billing, privacy: tsormed@gmail.com
Replies typically within 2 business days.
Bug reports and feature requests
Open an issue on GitHub: https://github.com/uxderrick/navii/issues
Useful details to include:
- Plugin version (visible in the Figma plugin About section).
- Browser or Figma desktop version.
- Steps to reproduce.
- Screenshot of the plugin iframe console, if there is an error.
To open the plugin console: right-click the plugin window in Figma → Open console. Filter for [navii].
Pro license issues
Lost your license key, need a refund, or changed email? Email tsormed@gmail.com with your Gumroad order number.
Status
API health endpoint: /healthz. If avatars stop loading in the plugin, check this URL first.
Security
Found a security issue? Please do not file a public GitHub issue. Email tsormed@gmail.com with [security] in the subject and we will respond within 72 hours.